1. Who We Are
MrktGenie is a content and marketing workflow platform. We provide tools for idea generation, content creation, publishing workflows, analytics preferences, and account administration.
Privacy Policy
We believe privacy should be understandable. This policy explains what information we collect, why we collect it, and the choices you have. It is written to be clear and practical for founders and teams using MrktGenie.
Last updated: 17 June 2026
2. Information We Collect
Information you provide directly
- Account data such as email, password hash, plan, and billing details.
- Workspace data such as projects, personas, ideas, generated content, and scheduled posts.
- Support and admin communications you send to us.
Information collected automatically
- Technical data such as IP address, browser type, device data, and access times.
- Operational logs used for reliability, fraud prevention, and debugging.
- Consent choices and preference logs for compliance tracking.
Third-party integrations
- If you connect social networks, we store tokens and account metadata required to publish on your behalf.
- If analytics is enabled and consented, analytics providers may process event-level usage data.
3. How We Use Information
- To operate and secure the platform.
- To provide generation, editing, publishing, and scheduling features.
- To maintain customer support and communicate product or policy updates.
- To improve performance, UX, and reliability through aggregated analytics (when consented).
- To meet legal obligations and enforce terms.
AI Processing and Generative AI Services
MrktGenie uses third-party AI providers to generate content, ideas, personas, messaging recommendations, and marketing assets.
User prompts, content, instructions, uploaded information, and generated outputs may be processed by these AI providers. Current AI providers may include OpenAI, Anthropic, Google, and other providers as configured by the platform.
This data is processed solely to provide the requested AI functionality. Please note that AI-generated outputs may contain inaccuracies and should be reviewed carefully before publication or business use. We perform this processing under the legal bases of contract performance and legitimate interests.
4. Legal Bases (GDPR)
- Contract: We process data needed to deliver the services you request.
- Legitimate interests: We process limited data for security, abuse prevention, and service improvement.
- Consent: We process optional analytics and similar technologies only when you opt in.
- Legal obligation: We may process data where required by law.
5. Cookies and Tracking
We use necessary cookies for authentication, session continuity, and security. Optional analytics tools are loaded only if you consent through our cookie banner. You can change your preferences at any time using the “Cookie Preferences” control on the site. Read the full Cookie Policy.
6. Data Sharing
We do not sell personal data. We may share data with:
- Infrastructure and hosting providers needed to run the service.
- Payment and billing providers used to process subscriptions.
- Analytics providers, only for categories you have consented to.
- Authorities or legal counterparties when legally required.
Third-Party Processors and Service Providers
We use the following categories of third-party processors. These providers may change over time, and this Privacy Policy may be updated accordingly:
| Provider Category | Purpose |
|---|---|
| AI Providers (OpenAI, Anthropic, Google) | Content generation and AI features |
| Analytics Providers | Product analytics and usage insights |
| Social Media Platforms | Publishing and scheduling content |
| Infrastructure Providers | Hosting, storage, and security |
| Email Providers | Transactional communications |
| Payment Providers | Subscription and billing management |
Data Processing Agreements
Where required, MrktGenie enters into contractual arrangements with processors designed to protect personal data. For more details on the commitments of our key providers, you may refer to:
7. International Transfers
Your data may be processed outside the European Economic Area (EEA), the United Kingdom, or Switzerland. Some of our service providers operate globally, including in the United States.
We ensure that such transfers are protected through appropriate transfer mechanisms, including Standard Contractual Clauses (SCCs), the EU-U.S. Data Privacy Framework where applicable, and other lawful mechanisms. We also implement appropriate technical and organizational safeguards to protect your personal data during cross-border transfers.
8. Data Retention
We retain your data according to the following schedule:
| Data Category | Retention Period |
|---|---|
| Account Information | Until account deletion |
| Generated Content | Until deleted by the user |
| Media Assets | Until deleted by the user |
| Social Connections | Until disconnected |
| Consent Records | Up to 5 years |
| Security Logs | Up to 12 months |
| Privacy Audit Logs | Up to 5 years |
| Backup Data | According to backup cycles |
Please note that retention periods may be extended where legally required or when necessary for fraud prevention, security investigations, dispute resolution, or regulatory obligations.
9. Your Privacy Rights
Depending on your location, you may have rights to:
- Access personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of personal data.
- Object to or restrict certain processing.
- Request portability of your data.
- Withdraw consent for optional processing at any time.
You can exercise many of these rights directly through our Privacy Center within the application. Using the Privacy Center, you can:
- Access your personal data.
- Export your personal data and download portable copies of your information.
- Delete generated content and uploaded media.
- Disconnect social accounts.
- Withdraw analytics consent.
- Permanently delete your account.
For any other requests or to exercise rights not available in the Privacy Center, please contact us using the details below.
10. Security
We use technical and organizational safeguards to protect data, including access controls, encryption for sensitive tokens/credentials, and logging for incident response. No online service is completely risk-free, but we continuously improve our controls.
Our specific security measures include:
- Encryption of sensitive credentials and tokens at rest and in transit.
- Multi-factor authentication (MFA/2FA) capabilities for user accounts.
- Strict session management controls and active device monitoring.
- Role-based access restrictions for our internal systems.
- Continuous security monitoring and auditing.
11. Children’s Privacy
MrktGenie is not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided personal information, contact us and we will investigate.
12. Policy Changes
We may update this Privacy Policy from time to time. When we make material updates, we will revise the “Last updated” date and, when appropriate, provide additional notice in-product or by email.
13. Contact
For privacy questions or requests, contact us via our Contact page.