Privacy Policy

1. Who We Are

MrktGenie is a content and marketing workflow platform. We provide tools for idea generation, content creation, publishing workflows, analytics preferences, and account administration.

2. Information We Collect

Information you provide directly

• Account data such as email, password hash, plan, and billing details.
• Workspace data such as projects, personas, ideas, generated content, and scheduled posts.
• Support and admin communications you send to us.

Information collected automatically

• Technical data such as IP address, browser type, device data, and access times.
• Operational logs used for reliability, fraud prevention, and debugging.
• Consent choices and preference logs for compliance tracking.

Third-party integrations

• If you connect social networks, we store tokens and account metadata required to publish on your behalf.
• If analytics is enabled and consented, analytics providers may process event-level usage data.

3. How We Use Information

• To operate and secure the platform.
• To provide generation, editing, publishing, and scheduling features.
• To maintain customer support and communicate product or policy updates.
• To improve performance, UX, and reliability through aggregated analytics (when consented).
• To meet legal obligations and enforce terms.

4. Legal Bases (GDPR)

• Contract: We process data needed to deliver the services you request.
• Legitimate interests: We process limited data for security, abuse prevention, and service improvement.
• Consent: We process optional analytics and similar technologies only when you opt in.
• Legal obligation: We may process data where required by law.

5. Cookies and Tracking

We use necessary cookies for authentication, session continuity, and security. Optional analytics tools are loaded only if you consent through our cookie banner. You can change your preferences at any time using the “Cookie Preferences” control on the site.

6. Data Sharing

We do not sell personal data. We may share data with:

• Infrastructure and hosting providers needed to run the service.
• Payment and billing providers used to process subscriptions.
• Analytics providers, only for categories you have consented to.
• Authorities or legal counterparties when legally required.

7. International Transfers

Your data may be processed in countries different from your own. Where required, we use contractual and operational safeguards intended to protect personal data during cross-border transfers.

8. Data Retention

We keep data for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You can request deletion of your account and associated personal data, subject to legal retention requirements.

9. Your Privacy Rights

Depending on your location, you may have rights to:

• Access personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of personal data.
• Object to or restrict certain processing.
• Request portability of your data.
• Withdraw consent for optional processing at any time.

To exercise rights, contact us using the details below.

10. Security

We use technical and organizational safeguards to protect data, including access controls, encryption for sensitive tokens/credentials, and logging for incident response. No online service is completely risk-free, but we continuously improve our controls.

11. Children’s Privacy

MrktGenie is not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided personal information, contact us and we will investigate.

12. Policy Changes

We may update this Privacy Policy from time to time. When we make material updates, we will revise the “Last updated” date and, when appropriate, provide additional notice in-product or by email.

13. Contact

For privacy questions or requests, contact us via our Contact page.